New Patients

Need to schedule your first appointment? Call 419-475-4449. Access Center Hours: Mon-Wed 8 am-7 pm; Thurs 8 am-6 pm; Fri 8 am-5 pm. Please allow 24 business hours for email response.

1-800-475-4449 AllAccessStaff@harbor.org

Existing Patients

Need to make or cancel an appointment? Need to refill a prescription? Please call the location you visit. Click below for the phone number.

Location Directory

Other Inquiries

For all other questions or requests. This email is monitored periodically and we will respond to your inquiry soon.

HarborInfo@harbor.org
Emergency Help

If you are experiencing a mental health crisis, call 911 or go to the nearest emergency room.

Prescription Refills

Need a prescription refill? Call your pharmacy first. If no refills are available at your pharmacy, please call 419-475-4449. Please allow 5 business days prior to needing prescription refill.

419.475.4449

Patient Portal for current Harbor patients - pay a bill

Pay Now

Need help logging into the Patient Portal?

Email AllAccessStaff@harbor.org. Please allow 24 business hours for response.

Billing Questions?

419-720-6134

Fee Schedule

See Fees Here

Request Medical Records Release of Information

To send records to an agency or other person, please fill out the Authorization to Disclose Patient Health Information form and either:

email to: medicalroi@harbor.org

mail to: Medical Records, 3909 Woodley Road, Toledo, OH 43606

or Fax to: 419-214-3635

Get form here

To have a copy of your records sent to you, please fill out this form and email to medicalroi@harbor.org. These requests may take up to 30 days.

Get form here

To contact the Medical Records Department

Email medicalroi@harbor.org

Group Counseling and Programs

Learn More

Compliance

Compliance at Harbor

Harbor is committed to conducting business ethically, legally, and in accordance with all applicable laws, regulations, and professional standards. We maintain multiple compliance-related policies and procedures that support our commitment. These policies are available upon request.

Your Voice Matters

We encourage employees, clients, and community members to report any compliance concerns regarding billing, privacy or conduct. Reports may be made confidentially and anonymously through our Compliance Hotline, which is continuously monitored by the QI staff at 567-343-6438. All concerns are reviewed promptly and addressed appropriately.

Client Rights and Policies

Access Client Rights Resources

To contact Client Rights Officer

View Client Rights contact information

Good Faith Estimate Policy

Review Good Faith Information

Our Pharmacy

Harbor provides pharmacy services for our consumers through Genoa Healthcare. Genoa is able to fulfill all consumers’ medication needs on-site to ensure that they’re provided with the best possible pharmacy services around. Genoa Pharmacy is located in the Woodley Road, Commerce Road and North Prospect Harbor locations. To learn more about Genoa Healthcare, visit www​.genoa​health​care​.com.

Learn More
Patient Testimonial
“I owe a debt of gratitude to all of Harbor’s staff for leading and guiding me through my own traumas.”
Patient Testimonial
“It’s been a great experience! There’s great staff here, everyone is very caring. They make me feel important.”
Patient Testimonial
“Coming to Harbor has provided me hope for a different future and the confidence I can be a much better mom.”
85% of clients who responded in a survey said
“Harbor promotes diversity and offers culturally sensitive services to all clients.”
patient testimonial
“Everyone has been incredibly helpful and understanding in providing services for me and my children.”
85% of clients who responded in a survey said
“The services that I have received have helped my problem or situation.”